7957e52d44b0445e63e3959104f0455249088fe0 Injection University Tech Power

AWS adds automated agent monitoring to Amazon Contact Center

Nov 29, 2022

AWS introduced Contact Center, its customer service oriented product some years ago, putting it smack dab in the middle of enterprise applications. It also places the company in the position of competing directly with the likes of Salesforce and other established enterprise SaaS vendors. When you are competing in that space, you need some powerful features, and today at AWS re:invent in Las Vegas, AWS CEO Adam Selipsky introduced three features to help bring more automation to managing A ...read more

Apple App Store Awards honor standout apps and games of 2022

Nov 29, 2022

What just happened? Apple has announced the winners of its annual App Store Awards, highlighting more than a dozen apps and games that it says inspired users to expand their imaginations and engage with friends, family and loved ones more deeply this year. iPhone App of the Year honors go to BeReal, the French social media app that challenges users to capture and share a photo from their front and rear camera simultaneously. The catch is that you only have a two-minute window to snap your sho ...read more

AWS gets data clean rooms for analytics data

Nov 29, 2022

AWS today launched a new service that will help users inside an advertising or marketing organization share data with other employees inside their company or with outside partners, all without running the risk of inadvertently sharing personal data. This new service is part of Amazon’s new AWS for Advertising Marketing initiative, which aims to leverage existing AWS services — and those from its partners — to provide purpose-built services for them. Clean Rooms is the first major new prod ...read more

Orion capsule watches the moon eclipse Earth at farthest point of Artemis odyssey

Nov 29, 2022

A camera on NASA’s Orion capsule catches sight of the moon covering part of Earth’s disk. (NASA / ESA Photo) Halfway into its 25.5-day uncrewed Artemis 1 mission, NASA’s Orion capsule today recorded a weird kind of Earth-moon eclipse, reached its farthest distance from our planet and began the complicated trek back home. NASA Administrator Bill Nelson marveled at the milestones achieved in the Artemis program, aimed at sending astronauts to the lunar surface by as early as 2025. “Ar ...read more

YouTube Music starts rolling out its personalized end-of-year Recaps

Nov 29, 2022

YouTube Music announced today that it’s starting to roll out its personalized end-of-year Recaps to allow users to relive their favorite music moments of 2022. The launch comes ahead of Spotify’s highly anticipated Wrapped feature, which tends to take social media by storm every year. YouTube Music introduced the Recap feature last year to compete with Spotify. The feature lets users see their top artists, songs, music videos, playlists and more. This year, the company says it’s ma ...read more

Elon Musk says he'll build his own smartphone if Apple and Google ban Twitter

Nov 29, 2022

WTF?! Twitter is going through a turbulent time right now, to say the least. But things could always get worse. One nightmarish—if unlikely—scenario is Apple and Google banning the app from their respective stores in response to the platform's reduced content moderation. Should the worst happen, owner Elon Musk has an extreme solution: create a brand-new phone. Between firing half the company's staff and the verified account saga, Twitter boss Musk has been reinstating previously banned a ...read more

Mercedes Puts Faster Acceleration Behind A Subscription Paywall

Nov 29, 2022

from the working-windshield-wipers-for-$50-extra-a-month dept Mon, Nov 28th 2022 05:19am - Karl Bode Back in July, BMW raised a bit of a ruckus when the company announced that it would be making heated seats a luxury option for an additional $18 per month. Now, Mercedes aims to take the concept one step further by announcing that buyers of the company’s new Mercedes EQ electric models will need to pay a $1,200 (plus taxes and fees) yearly subscription to unlock the vehicles’ full per ...read more

‘Co-warehouse’ company Saltbox closes $35M Series B

Nov 29, 2022

Coworking and warehouse space company Saltbox announced today the closing of a $35 million Series B led by Cox Enterprises and Pendulum Holdings. The news comes more than a year after Saltbox closed a $10.6 million Series A, bringing its total funding to $56 million. As TechCrunch previously reported, Saltbox — which was founded in 2019 by Tyler Scriven, Maxwell Bonnie, and Paul D’Arrigo — is a pioneer of what it calls “co-warehousing.” With more than 10 facilities across the country, ...read more

Are tech workers coming back to downtown Seattle — and does it even matter?

Nov 29, 2022

The view from atop the 2+U building in downtown Seattle where companies such as Qualtrics and Bungie still have offices. (GeekWire Photo / Taylor Soper) Sean Turner was on his phone in the lobby of a downtown Seattle hotel last year when a woman slapped his iPad off a table, then took his AirPods case. The reason: She wanted money, and Turner told her he didn’t have any. “That’s not really something you have to deal with in other cities I’ve visited,” said Turner, the co-founder a ...read more

U.S Cable TV Companies Quietly Bled Another 785,000 Paying Customers Last Quarter

Nov 29, 2022

from the couldn't-have-happened-to-a-nicer-fella dept Tue, Nov 29th 2022 05:25am - Karl Bode The “cord cutting” phenomenon the cable and broadcast sector long denied or downplayed simply shows no sign of slowing down. According to the latest data by Leichtman Research, the top U.S. pay TV companies lost another 785,000 subscribers last quarter as younger Americans continue to shift to streaming video, over the air antennas, or free services like TikTok and YouTube. While alternative p ...read more