7957e52d44b0445e63e3959104f0455249088fe0 Injection University Tech Power

AWS adds automated agent monitoring to Amazon Contact Center

Nov 30, 2022

AWS introduced Contact Center, its customer service-oriented product, some years ago, putting it smack dab in the middle of enterprise applications. It also places the company in the position of competing directly with the likes of Salesforce and other established enterprise SaaS vendors. When you are competing in that space, you need some powerful features, and today at AWS re:invent in Las Vegas, AWS CEO Adam Selipsky introduced three features to help bring more automation to managing ...read more

‘It’s like driving a spaceship’: Amazon’s Rivian electric delivery vans spotted across Seattle

Nov 30, 2022

An Amazon electric delivery van in Seattle’s Ballard neighborhood on Saturday. (GeekWire Photo / Kurt Schlosser) “Small Business Saturday” turned out to be a good day to spot a growing effort by one very big business to shrink its carbon footprint. Across Seattle, GeekWire spotted Amazon’s distinct electric delivery vans made by Rivian. The tech giant began rolling out the vans in Seattle and select U.S. cities this summer, but spotting them in the wild has still been a bit of a ra ...read more

New cybersecurity measures are locking aftermarket tuners out of car systems

Nov 30, 2022

Why it matters: Automakers have embraced the benefits of living in a connected world, with real-time data transfers and over-the-air updates becoming the standard in today's new vehicles. But with every network connection comes the potential for cyber criminals to exploit a security vulnerability. As automakers respond to these evolving threats, aftermarket enthusiasts find themselves slowly losing their ability to modify OEM equipment. Ford Mustang aftermarket enthusiasts may soon find it ha ...read more

Gogoro to pilot battery swapping and Smartscooters in Philippines next year

Nov 30, 2022

Gogoro, the Taiwanese company that’s commercializing battery swapping ecosystems for electric scooters, is targeting the Philippines as its next market. The startup said Tuesday it has partnered with Filipino conglomerate Ayala Corporation, telecomms provider Globe and corporate venture builder 917Ventures to launch a B2B battery swapping pilot in Manila in the first quarter of 2023. 917Ventures is a subsidiary of Globe, which is part of Ayala Corporation’s umbrella. The partnership with he ...read more

For $20 a month, you can host meetings in Mozilla’s mini metaverse

Nov 30, 2022

Mozilla’s Hubs offering has been kicking around for several years now. Lucas described a 2018 preview of the service thusly, “It’s not Second Life, or even Facebook Spaces; it’s pretty low-key. You’re just a humble robot hanging with other robots who are hopefully your friends.” The service has expanded features since then (including the arrival of non-robot avatars), but the bare-bones Second Life vibe is still very much intact. Mozilla notes that over the years, Hubs has hos ...read more

AWS launches DataZone, a new ML-based data management service

Nov 30, 2022

At its re:Invent conference, AWS today announced Amazon DataZone, a new data management service that can help enterprises catalog, discover, share and — most importantly — govern their data. The nifty part here is that AWS is using machine learning to help businesses build these data catalogs and generate the metadata to make it searchable. “To unlock the full power, the full value of data, we need to make it easy for the right people and applications to find, access and share the r ...read more

Musk Does Have Some Good Ideas: Encrypting DMs Would Be Huge, But…

Nov 30, 2022

from the it's-not-as-easy-as-he-thinks dept We’ve been somewhat critical of Elon Musk‘s tenure as Twitter owner and CEO (I think for fairly good reasons), but he does have a few good ideas. Lead among them, wanting to enable encrypted direct messages (DMs). He’s mentioned it before, but also had this slide in a recent internal presentation he gave: There’s not much to go on with that slide, given that… it just says “Encrypted DMs” and appears to have an image of… existi ...read more

Waiting for Superbatteries

Nov 30, 2022

If grain must be dragged to market on an oxcart, how far can it go before the oxen eat up all the cargo? This, in brief, is the problem faced by any transportation system in which the vehicle must carry its own fuel. The key value is the density of energy, expressed with respect to either mass or volume. The era of large steam-powered ocean liners began during the latter half of the 19th century, when wood was still the world’s dominant fuel. But no liners fired their boilers with wood: ...read more

Amazon Security Lake is a standards-based data lake for security data

Nov 30, 2022

AWS today announced Amazon Security Lake, a new purpose-built data lake for security-related data. It can aggregate data from cloud and on-premises infrastructure, firewalls and endpoint security solutions. It helps enterprises centralize all of their security data in a single data lake, using a standards-based format, and manage the life cycle of this data. Security Lake will obviously aggregate data from AWS’s own services, be those CloudTrail or Lambda, as well as its own security to ...read more

Bahamas AG defends his investigation into SBF and FTX while pointing fingers at the rest of the world

Nov 30, 2022

A hot potato: The controversy over the catastrophic implosion of FTX is stirring the pot between investors and officials. Those who lost money claim the Bahamian government is shielding FTX and Sam Bankman-Fried from the potential consequences of mishandling their funds. The backlash prompted the country's attorney general to go on the defensive in a live-streamed statement that almost nobody watched. Bahamas Attorney General L. Ryan Pinder spoke out over the weekend regarding the FTX collaps ...read more